PRIVACY POLICY

This Privacy Policy applies to personal information collected through the Zenthamizh Innovations Website and related Website interactions.

It explains:

• What information we collect.
• How we collect information.
• Why we collect information.
• How we use information.
• When information may be shared.
• How information is protected.
• How long information may be retained.
• How you may exercise applicable privacy rights.
• How you may contact us regarding privacy matters.

This Privacy Policy does not necessarily apply to personal information processed solely under a separate client, employment, vendor, partnership or other contractual relationship where separate privacy or data-processing terms apply.

Depending on how you interact with our Website, we may collect the following categories of information.

2.1 Information You Provide Directly

When you voluntarily submit information through our Website, contact forms or other communication channels, we may collect information such as:

• Full name.
• Business or organisation name.
• Job title or professional role.
• Email address.
• Phone number.
• Location or city.
• Website or social media information.
• Business requirements.
• Project requirements.
• Enquiry details.
• Information contained in messages or communications.
• Other information you voluntarily provide.

You should provide only information that is relevant and necessary for your enquiry or intended interaction.

2.2 Technical Information

When you access the Website, certain technical information may be automatically collected by our hosting, security, analytics or other technology systems.

This may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Language preferences.
• Approximate geographic information derived from technical data.
• Referring website or page.
• Pages visited.
• Date and time of access.
• Time spent on pages.
• Website interaction information.
• Technical diagnostic information.
• Security and log information.

The exact information collected may depend on the technologies and services active on the Website.

2.3 Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics technologies and similar mechanisms to:

• Operate essential Website functions.
• Remember preferences.
• Understand Website usage.
• Measure Website performance.
• Improve user experience.
• Understand marketing and campaign performance.
• Support advertising or remarketing activities where applicable.

Non-essential cookies and similar technologies will be handled in accordance with applicable consent requirements and the Website's cookie preference mechanism.

Information may be collected through:

• Website forms.
• Contact forms.
• Consultation or enquiry forms.
• Newsletter or communication forms, where available.
• Direct communication initiated through the Website.
• Cookies and similar technologies.
• Analytics and measurement technologies.
• Security and technical systems.
• Information voluntarily provided by you through other legitimate communication channels connected to a Website interaction.

We may also receive information from service providers that support Website functionality, analytics, communications, security, scheduling, CRM or related business operations, where applicable.

We may process personal information for purposes including:

4.1 Responding to Enquiries

To:

• Respond to questions.
• Understand your requirements.
• Contact you regarding your enquiry.
• Arrange consultations or meetings.
• Prepare proposals or other business communications.

4.2 Business Development

To:

• Understand potential client requirements.
• Evaluate potential projects.
• Communicate regarding requested services.
• Develop appropriate proposals or commercial discussions.

4.3 Website Operation

To:

• Operate and maintain the Website.
• Improve functionality.
• Diagnose technical problems.
• Maintain Website security.
• Prevent misuse or abuse.

4.4 Analytics and Improvement

To:

• Understand how visitors use the Website.
• Analyse Website performance.
• Improve content and user experience.
• Identify technical or usability issues.

4.5 Marketing and Communications

Where permitted by applicable law and where appropriate consent has been obtained, we may use contact information to:

• Send relevant business communications.
• Share updates, insights or resources.
• Communicate about Zenthamizh Innovations.
• Conduct marketing activities.
• Measure communication effectiveness.

You may withdraw applicable marketing consent or opt out of marketing communications.

4.6 Legal and Compliance Purposes

We may process information where necessary to:

• Comply with applicable laws.
• Respond to lawful requests.
• Establish, exercise or defend legal rights.
• Detect or prevent fraud, abuse or security incidents.
• Protect our legal interests and the rights of others.

Where applicable law requires consent for processing personal data, we will seek consent through an appropriate mechanism.

Where consent is requested, it should be provided through clear affirmative action and for specified purposes.

You may withdraw consent where applicable.

Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.

Where processing is permitted or required by applicable law on another lawful basis, withdrawal of consent may not require cessation of such processing.

Where processing is based on consent, you may request withdrawal of that consent.

We will provide an appropriate mechanism for withdrawing consent where applicable.

A request to withdraw consent may affect our ability to provide certain Website features, communications or services that depend on that consent.

Withdrawal requests may be submitted using the privacy contact information provided in this Privacy Policy.

Where you have provided appropriate consent or where otherwise permitted by applicable law, we may send marketing or business communications.

These may include:

• Business updates.
• Insights.
• Articles.
• Service information.
• Events or announcements.
• Relevant offers or opportunities.

You may unsubscribe or withdraw applicable marketing consent at any time.

Unsubscribing from marketing communications does not necessarily prevent us from sending essential communications relating to an existing enquiry, transaction, contractual relationship, security matter or legal requirement.

We use personal information only for legitimate and relevant purposes connected with our business operations and Website.

We may use personal information to:

• Communicate with you.
• Understand your requirements.
• Provide requested information.
• Respond to enquiries.
• Schedule discussions.
• Prepare proposals.
• Improve our Website.
• Analyse Website performance.
• Maintain security.
• Manage business operations.
• Comply with applicable law.
• Protect our rights and interests.

We do not intentionally collect personal information that is unnecessary for the relevant purpose.

We may share personal information where reasonably necessary for legitimate business, operational, legal or service purposes.

Information may be shared with:

• Employees and authorised team members.
• Professional advisers.
• Technology service providers.
• Hosting providers.
• Website infrastructure providers.
• Analytics providers.
• CRM providers.
• Communication providers.
• Email service providers.
• Scheduling providers.
• Security and fraud-prevention providers.
• Advertising and marketing technology providers, where applicable.
• Cloud storage or infrastructure providers.
• Legal, regulatory or governmental authorities where required.
• Other service providers acting on our behalf.

We seek to limit access to personal information to persons and organisations that reasonably require it for the relevant purpose.

Zenthamizh Innovations may use third-party technology and service providers to operate and improve the Website and related business processes.

Depending on the technology actually implemented on the Website, these providers may process information such as:

• Contact information.
• Technical information.
• Website usage information.
• Cookie identifiers.
• Device information.
• Analytics information.
• Communication information.

Third-party providers may have their own privacy policies and terms.

We do not control the privacy practices of third-party websites or services that are not operated by Zenthamizh Innovations.

Some technology, cloud, analytics, communication or other service providers may process information using infrastructure located outside India.

Where personal information is transferred, stored or processed outside India, we will take reasonable steps to handle such processing in accordance with applicable legal requirements and contractual or organisational safeguards where appropriate.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

Security measures may include:

• Access controls.
• Authentication controls.
• Secure hosting and infrastructure.
• Security monitoring.
• Appropriate internal access restrictions.
• Data protection practices.
• Regular operational controls.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required or permitted by applicable law.

Retention periods may depend on:

• The nature of the information.
• The purpose of processing.
• The nature of the relationship with you.
• Legal and regulatory requirements.
• Accounting and business requirements.
• Dispute resolution requirements.
• Security and fraud-prevention requirements.

When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable legal or legitimate business requirements.

Subject to applicable law and the circumstances of the request, you may have rights relating to your personal data, including rights to:

• Obtain information about processing of your personal data.
• Request access to applicable personal data.
• Request correction of inaccurate or incomplete personal data.
• Request deletion or erasure where applicable.
• Withdraw consent where processing is based on consent.
• Request information regarding certain data-sharing or processing activities.
• Raise a grievance or complaint.
• Exercise other rights available under applicable data protection law.

If you believe that personal information held by us is inaccurate, incomplete or outdated, you may contact us and request appropriate correction.

Where applicable law permits or requires deletion of personal information, you may also submit a deletion request.

Certain information may need to be retained where required by law, necessary for legal claims, required for legitimate business purposes, or otherwise permitted by applicable law.

To protect personal information, we may take reasonable steps to verify the identity of a person making a privacy-related request.

This may include requesting sufficient information to confirm that the request is being made by the relevant individual or an authorised representative.

We will avoid collecting unnecessary information solely for identity verification.

The Website is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where applicable law requires parental or guardian consent.

If you believe that personal information relating to a child has been submitted to us improperly, please contact us so that the matter can be reviewed and appropriate action can be taken.

The Website may contain links to third-party websites, platforms or services.

This Privacy Policy does not govern those third-party websites.

We encourage users to review the privacy policies of third-party websites before submitting personal information to them.

Zenthamizh Innovations is not responsible for the privacy practices, security, content or policies of third-party websites.

The Website may contain links, embeds or references to social media and other external platforms.

Interactions with those platforms may be subject to the respective platform's privacy policies and terms.

Information you voluntarily publish on public platforms may be visible to others and may not be controlled by Zenthamizh Innovations.

We may use analytics technologies to understand Website traffic, visitor behaviour, performance and engagement.

Analytics information may include:

• Pages visited.
• Traffic sources.
• Device and browser information.
• Approximate location information.
• Interaction data.
• Session information.
• Technical performance information.

Analytics technologies will be implemented in accordance with applicable privacy requirements and our cookie preferences framework.

Where applicable, we may use advertising technologies such as pixels, conversion tracking, tags or similar tools to:

• Measure advertising performance.
• Understand campaign effectiveness.
• Attribute conversions.
• Build relevant audiences.
• Improve marketing activities.
• Deliver or measure relevant advertising.

Where applicable law requires consent for such technologies, appropriate consent mechanisms will be used.

Zenthamizh Innovations may use artificial intelligence and automated technologies in certain business, research, content, analytics, technology or operational processes.

Where personal information is processed through such technologies, we will seek to do so in accordance with applicable law and our internal data-handling practices.

Information relating to clients, prospective clients, vendors, partners and other business contacts may be subject to additional contractual, operational or privacy arrangements.

Where a separate agreement governs the processing of personal information, the applicable contractual terms may apply in addition to this Privacy Policy.

If a personal data breach or security incident occurs that is subject to notification or other obligations under applicable law, Zenthamizh Innovations will take appropriate steps as required by applicable legal requirements.

Such steps may include investigation, containment, remediation and notification to relevant individuals or authorities where legally required.

If you have concerns regarding the collection, use, processing or handling of your personal information, you may contact us using the details below.

We will review and respond to privacy-related grievances in accordance with applicable law and our internal procedures.

For privacy-related questions, requests, corrections, consent withdrawal or grievances, please contact:

Zenthamizh Innovations intends to handle personal information in accordance with applicable data protection and information technology laws and regulations.

Where applicable, this includes requirements arising under India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, subject to their applicable commencement, scope and requirements.

Where applicable law provides specific rights, obligations, consent requirements, notice requirements or grievance mechanisms, those requirements will apply to the relevant processing activity.

We may update this Privacy Policy from time to time to reflect:

• Changes in our Website.
• Changes in technology.
• Changes in our business operations.
• Changes in our data practices.
• Changes in applicable laws or regulations.
• Changes in privacy requirements.

The updated Privacy Policy will be published on this Website with a revised “Last Updated” date.

Your continued use of the Website after an updated Privacy Policy is published will constitute acknowledgement of the updated policy, to the extent permitted by applicable law.

Where a new consent is legally required for a material change in processing, we will obtain such consent through an appropriate mechanism.

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute concerning this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable registered office of Zenthamizh Innovations, subject to applicable law.

If any provision of this Privacy Policy is determined to be invalid, unlawful or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by applicable law.

If you have questions regarding this Privacy Policy or the way your personal information is handled, please contact us:

Zenthamizh Innovations

Legal Entity Name: ARUMUGAM DHANUSH

Registered Office: NO 28/2, Soodamani Nagar 100 FT ROAD Karaikkudi, Sivaganga, Tamil Nadu, 630003.

Website: www.zenthamizh.com

Privacy Email: info.zenthamizh@gmail.com

General Email: hello@zenthamizh.com

Phone: +91 93420 04757

© 2026 Zenthamizh Innovations. All rights reserved.